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Wave
Business Suite

The complete WhatsApp Business platform. Team inbox, campaigns, automation and analytics, in one clean dashboard.

Zero markup on messages. You pay Meta's prices directly.

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Wave • The complete WhatsApp Business platform by Hosto

Every feature, in depth

Everything WhatsApp, done properly.

From your first shared inbox reply to your ten-thousandth campaign message, Wave covers the entire WhatsApp Business workflow. Here is what is inside.

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Shared team inbox

Every conversation, one real-time inbox

Your whole team works out of a single WhatsApp inbox that updates live. Assign chats to teammates, send and receive images, documents and voice notes, and always know exactly how much of the 24-hour reply window is left before a template is required.

  • Real-time updates across every seat, no refresh needed
  • Assign conversations so nothing falls through the cracks
  • Full media support: images, video, documents and audio
  • 24-hour session window countdown on every chat
Live inbox 22h left in window
A
Aarav Shah
Is COD available on this?
Priya
M
Meera Traders
Sent the invoice, please check
You
R
Rohan K
Voice note (0:14)
Unassigned
Yes! COD is available. Sharing the catalogue now.
Bulk campaigns

Campaigns that land, not spam

Import a CSV, pick a list or segment, and Wave handles the rest. Smart throttling paces your sends to protect your number quality, while live delivery and read tracking show exactly what is happening as it happens. Test send before you commit, clone what worked.

  • CSV import with lists and segments
  • Smart throttling to protect your sender quality
  • Live delivery and read tracking per recipient
  • Test send to yourself first, then clone winning campaigns
Diwali early access
List: Repeat buyers (12,480)
Throttled 60/min
Sending74%
9,235
Delivered
6,918
Read
41
Replied
contacts.csv importedTest sent to +91 98xxx
Templates

Meta templates, minus the portal

Create message templates with variables right inside Wave and submit them to Meta for review without ever opening Business Manager. Statuses sync back automatically, so you always know what is approved and ready to send.

  • Create and submit templates for Meta review in-app
  • Automatic status sync: approved, in review, rejected
  • Variable placeholders for personalised sends
order_update_v2Approved

Hi {{1}}, your order{{2}}is out for delivery and arrives by {{3}}.

festive_offer_oct
Submitted to Meta
In review
Synced with Meta 2 min ago
Transactional & automation

Messages that send themselves

Fire transactional messages like OTPs, receipts and alerts programmatically. When customers call your WhatsApp number, Wave auto-replies so no lead goes cold. And compliance runs on autopilot: opt-out and opt-in keywords are handled the instant they arrive.

  • Transactional sends for order updates, OTPs and alerts
  • Automatic reply to incoming WhatsApp calls
  • STOP-style keywords opt contacts out instantly
  • START-style keywords opt them back in, no manual work
Missed call auto-reply
Sends greeting template
Transactional API sends
OTPs, receipts, alerts
Opt-out keywords
STOP, UNSUBSCRIBE honoured instantly
Opt-in keywords
START re-subscribes automatically
Analytics

Numbers you can act on

Track delivery and read rates across every message and campaign, compare performance over time, and see your real Meta conversation spend pulled straight from the source. No estimates, no blended per-message pricing hiding the truth.

  • Delivery and read rates per message and per campaign
  • Campaign performance side by side
  • Real Meta conversation spend, straight from Meta
Read rate, last 7 days
68.4%
+6.2%
Meta conversation spend, Oct₹4,218.60 at cost
Team & access

The right access, per module

Add teammates in seconds and decide exactly what each person can touch. Every module in Wave, from inbox to billing, can be set to NONE, VIEW or MANAGE per member. Your intern answers chats; only you touch billing.

  • Invite your whole team, up to your plan's seat limit
  • Three levels per module: NONE, VIEW, MANAGE
  • Covers inbox, campaigns, templates, analytics and billing
P
Priya (Support lead)
InboxMANAGE
CampaignsMANAGE
TemplatesVIEW
BillingNONE
D
Dev (Intern)
InboxMANAGE
CampaignsVIEW
TemplatesNONE
BillingNONE
Security & ownership

Your number, your data, your terms

Wave connects to your own WhatsApp Business number, so your identity and customer relationships stay yours. Every workspace is isolated at the data layer, credentials are encrypted at rest, and we take zero markup on messages, ever.

  • Bring your own WhatsApp Business number
  • Strict per-tenant data isolation
  • Meta credentials encrypted at rest
  • Zero markup on messages, Meta rates at cost
WhatsApp number Yours, always
Workspace data Isolated per tenant
Meta credentials Encrypted at rest
Per-message markup ₹0, forever
Built for scale, priced with honesty

The numbers behind the polish

0/min
Smart throttled sends by default
0%
Delivery visibility on every campaign
0
Access levels per module, per member
₹0
Markup on your messages

See every feature on your own number

Book a 30-minute walkthrough with our team, or connect your number and explore Wave yourself. No credit card required.

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